Frequently Asked Questions
Everything you need to know about Shri Annapurna products and services.
Our flour is made from organically grown grains and milled in small batches, which preserves the natural oils, bran, and germ. This gives you flour that is more nutritious, aromatic, and flavourful than commercial refined flour.
Absolutely not. Our flours and spices are 100% pure with nothing added. No bleaching agents, no preservatives, no artificial colours or flavours — just the natural goodness of the grain or spice.
Our flour contains natural oils from the wheat germ, which means it has a slightly shorter shelf life than refined flour. Store it in an airtight container in a cool, dry place and use within 2–3 months for best results, or refrigerate for up to 6 months.
Most orders are delivered within 2–3 business days. We offer free delivery on orders above ₹500. For orders below ₹500, a flat delivery charge of ₹50 applies.
Yes. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or refund. Opened food products cannot be returned for hygiene reasons unless they are defective.
Yes! We offer special pricing for bulk orders (above 25 kg). Please contact us via WhatsApp or email to discuss your requirements.
Yes. We grind our spices in small batches every week to ensure maximum freshness and potency. Each packet is sealed immediately after grinding to lock in the aroma.
You can track your order using the Track Order page. Enter your order ID and email address to see the current status of your delivery.
Still have questions? We're happy to help!
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